Here at Avis Budget Group we're more than just rentalsalthough over 70 years of experience and 11,000 locations in 180 countries has taught us a thing or two about that. We're shaping the future of the mobility industry with our innovative, customer-focused solutions. Our globally recognized brands - Avis, Budget, Budget Truck and Zipcar - connect people to more. This means more convenience, more options and more time on the road for our customers. But we also connect our employees to more: opportunities, benefits, support, collaboration and most importantlypower to change the future. Sound your speed? Come join our family. As an Airport Manager, you'll oversee all activities at our airport location and ensure we're running smoothly and profitably with satisfied customers and employees alike. What you'll do:
Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental
Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel
Oversee shuttling of customers from rental counters to cars or from cars to airline terminal
Ensure customer complaints are handled and resolved in a timely and effective manner
Provide statistical information relating to transaction and revenue projects
Assist management in the preparation of annual budget
Monitor the price of gasoline charges currently being paid
Implement HR policies
What we're looking for:
BA/BS - Bachelor's Degree or equivalent required
1 + years of leadership and management experience
Experience in car/truck rental preferred, human resources, training, customer service and general operations.
Working knowledge of P&L
Strong decision making ability and independent judgment to establish operational plans, within operational guidelines and in support of the business plan.
Strong analytical and math skills. Must be able to review numerous reports and other sources of data in an effort to determine best course of action.
Excellent management skills. Must be able to provide direction and support to a large number staff
Very strong communication skills, including the ability to clearly articulate company vision as well as communicate accurate day-to-day operations information to a wide variety of audiences, including staff, operations management, independent contractors and vendors.
Very strong organization and administration skills to ensure day to day smooth operations with detailed, accurate records.
Strong time-management and multi-tasking skills with the capability to determine priorities in a fast paced, changing environment.
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