Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Are you looking for a career that rewards ambition, supports professional growth, and offers the flexibility to work from home?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives . This opportunity is ideal for professionals who enjoy helping others, building relationships, and developing valuable skills in a supportive, performance-driven environment.
Whether you're beginning your career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide the training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
For more than 70 years , AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional growth and long-term success of our team members.
As a Remote Client Representative , you'll work directly with clients who have requested information regarding their benefits and coverage options.
Meet with clients virtually through Zoom and phone appointments
Answer questions regarding available benefits and coverage options
Explain products and services clearly and professionally
Assist clients with applications, enrollment, and policy updates
Provide ongoing customer service and follow-up communication
Build strong, long-term client relationships
Maintain accurate client records and documentation
Participate in structured virtual training and mentorship
Strengthen communication, leadership, and customer service skills
Learn industry products, systems, and best practices
Collaborate with a supportive remote team
Continue developing professionally through ongoing coaching and leadership development
Work from anywhere within the United States
Flexible scheduling options
No commuting
Modern virtual work environment
Weekly performance-based compensation
Performance bonuses
Leadership incentives
Recognition programs
Structured onboarding
Weekly coaching and development
Leadership mentoring
Ongoing professional growth opportunities
Performance-based promotions
Leadership development pathways
Promotion from within
Long-term management opportunities
Medical reimbursement program for qualifying representatives
Company-supported life insurance
Residual income opportunities
Union-supported work environment
Leadership conferences and incentive travel
Advanced virtual technology and collaboration tools
Successful candidates typically demonstrate:
Strong communication and interpersonal skills
Positive attitude and willingness to learn
Self-motivation and accountability
Goal-oriented mindset
Ability to work independently in a remote environment
Professionalism and integrity
Strong organizational and time-management skills
Commitment to delivering exceptional client service
Experience in any of the following areas is beneficial:
Customer Service
Client Relations
Sales
Healthcare
Retail
Hospitality
Education
Administrative Support
Call Center Operations
No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are eager to build a rewarding long-term career.
At AO, we believe success is built through opportunity, mentorship, and continuous improvement.
Our culture is centered on:
Helping working families
Professional mentorship
Leadership development
Team collaboration
Performance-based advancement
Work-life flexibility
Long-term career growth
You'll be supported by experienced leaders who are committed to helping you achieve your professional goals while building a meaningful career.
Must be at least 18 years of age
Must be legally authorized to work in the United States
Must be physically located within the United States
Computer or laptop
Reliable high-speed internet connection
Webcam and microphone capability
Quiet, professional workspace
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
If you're ready to build a flexible remote career where your ambition, work ethic, and commitment to helping others can lead to long-term success, we'd love to hear from you.
Apply today and discover how far your career can grow with AO.
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